Returns

Returns & Refunds policy

Yes, you are entitled to a refund! We’re not some shady operation that disappears the moment you need help. However, there’s one small request—when logging into your new account for the first time, please record a video. Think of it like a “grand opening” for your new account, except instead of confetti, it’s just solid proof that everything is working as expected.

Now, you might be wondering, “Why do I need to record a video?” Great question! We have access to third-party tools that tell us exactly when an account was first logged into, so if anything seems off, we’ll know. This helps us process refunds fairly and avoid any misunderstandings.

And please, let’s keep things honest. We know life is hard, but lying about an issue only makes it harder for both of us. If you’re genuinely having a problem, we’ve got your back—but if you’re trying to pull a fast one, we’ll see right through it. Let’s keep things fair, fun, and frustration-free for everyone!